7+ Best Construction CRM Systems [Ranked and Reviewed]

A Construction CRM system can increase your revenue by 41%.

Are you tired of managing multiple spreadsheets and struggling to keep track of your projects and leads?

Construction CRM Software is specifically designed to meet the needs of construction companies, providing a centralized platform to manage all of your customer information, project details, and team communications.

With this software, you’ll have real-time access to all of your project data, allowing you to stay on top of progress, deadlines, and budgets.

Plus, you’ll be able to easily manage and track your leads, ensuring that no opportunity falls through the cracks.

Construction CRM Software also includes robust reporting capabilities, giving you insights into your business performance and identifying areas for improvement.

Say goodbye to the chaos of spreadsheets and hello to a streamlined and efficient way of managing your construction projects.

Read on to learn more about the best Construction CRM Software on the market and how it can help take your business to the next level.

What Is The Best Construction CRM Software?

A Construction or General Contracting business would require a CRM with a variety of features to manage customer relationships and projects efficiently.

Some essential features include the ability to manage leads and proposals, schedule and track projects, manage contracts and change orders, track billing and invoicing, and maintain communication with clients and team members.

The CRM should also offer reporting and analytics tools to provide insights into the business’s performance and identify areas for improvement.

Additionally, it should be accessible from multiple devices, provide collaboration tools for team members, and be customizable to fit the specific needs of the business.

Let’s dive into the top construction CRM software options on the market right now.

1. Hubspot

Overview

Hubspot is a CRM software solution with easy-to-use tools and integrations designed for enterprises in need of management automation.

Highlights

• Build and customize forms in seconds.
• Automate mail sequences and workflows.
• Leverage over 1250 integrations to connect your existing tech stack to HubSpot CRM.
• Configure your data model and clean your database with clicks, not code.
• Use built-in reporting to track KPIs such as net new contacts, deals completed, rep productivity, and more.
• Kanban tools for project management

Pricing

Hubspot’s pricing plans start at $0 for individual limited use, $29.97 a month for a starter plan, $1600 a month for a professional plan, and $4999 for an enterprise.

The professional plan is the most popular and includes all the tools you need for complete construction CRM.

Wrap-Up

This cloud-based construction CRM software is simple and effective and can be used on any internet browser. It also has an app for mobile and desktop.

It is ideal for larger enterprises but has a variety of plans to choose from to suit your needs. Get started for free.

2. Salesforce

Overview

Salesforce Customer 360 is a cloud-based construction CRM software that gives your whole team the ability to access crucial data and make smarter, faster decisions.

Highlights

• Connect all your customer data at scale, from any app, device, or real-time stream.
• Identify and add new leads easily and quickly, and categorize them accurately.
• Access real-time customer insights for increased data accuracy and reporting.
• Einstein Sales AI software add on
• Pick and choose which Salesforce apps suit your needs to make a personalized CRM suite.

Pricing

Take a quick survey to find the right solution and pricing plan for you.

Wrap-Up

Salesforce is a leading CRM software solution across all industries and is ideal for businesses of any size in the construction industry.

Its suite is customizable and features real-time insights and automated functions that help improve sales process efficiency, marketing, commerce, IT, and service teams.

Find your solution and try it out.

3. Zoho

Overview

Zoho Project is a part of the Zoho construction CRM software suite with automation, comprehensive analytics, personalized solutions, and more.

It is cloud-based and easy to use with the ability to integrate with other apps to suit your needs.

Highlights

• An extensive developer platform for custom solutions and integrations.
• Dedicated programs for migration, deployment, and training.
• Take advantage of omnichannel presence, segmentation, KPIs, and predictive intelligence.
• Automate your workflows, processes, campaigns, and customer journeys to focus less on software and more on relationships.

Pricing

 

Plans start at $19 per user per month and go up to $65 per user per month. Choose your plan depending on the size and needs of your team.

Wrap-Up

Zoho CRM is ideal for construction businesses in need of a full CRM suite to help with automation and efficiency.

Zoho Project helps streamline your project management and CRM-related processes with ease.

Get a free trial.

4. Pipedrive

Overview

Pipedrive is a construction CRM software solution that helps businesses streamline their sales process. It easily organizes customer information, tracks emails, activities, and progress from initial contact to close.

Highlights

• See your entire sales process at a glance.
• Collaborate on deals and activities with colleagues.
• Get detailed reporting on sales and key activities.
• Forecast sales volume and revenue based on your pipeline.
• Filter, categorize, segment, and sort leads to create targeted lists for personalized communications.

Pricing

Plans start at $14.90 per month and go up to $99 per month, depending on your needs.

See the full comparison here.

Wrap-Up

Pipedrive’s CRM suite is ideal for construction businesses looking to streamline their customer sales management workflows.

With a variety of plans available it is suitable for businesses small and large, so choose based on your needs.

Try it for free and see if it is right for you.

5. Monday.com

Overview

Monday.com is a customizable construction CRM software that automates your workflow and makes your project management process quicker and simpler.

Highlights

• Automatically assign leads to reps, set reminders for upcoming activities, get notified when a lead opens an email, and more.
• Automatically log sent emails, keep track of interactions, and use personalized email templates.
• Easily build dashboards in real-time with no development help.
• With a single click, quickly access all the information you need to close deals.

Pricing

Plans start at $0 for individual use. Paid plans start at $13.65 per user per month and increase based on your needs and the number of users.

Wrap-Up

Monday.com will help you track and manage all aspects of your sales cycle, customer data, and more in one place.

This CRM software is designed for use in any industry including construction and has a very user-friendly interface.

It is ideal for individuals and smaller teams in need of a basic CRM solution.

Larger businesses can also benefit but must contact the Monday.com sales team for a quote.

Get started with a free trial.

6. Insightly

Overview

Insightly is a cloud-based construction CRM software for lead routing, workflow automation, and email delivery automation.

Highlights

• Create and send emails from within Insightly CRM in a few clicks.
• Tracks email delivery to customers in real-time and monitors open and click statistics for all email templates.
• Capture and store data and the relationships between datasets with custom objects.
• Set permissions and visibility for records by business role or department, and schedule and run reports from anywhere.
• Build complete custom apps with validation rules, calculated fields, workflow automation, and dashboards and reports.

Pricing

Plans start at $29 per user per month, with professional plans at $49 per user per month and $99 per user per month for an enterprise plan.

Wrap-Up

Insightly’s construction CRM software is versatile and can fit the needs of any construction business.

Choose a plan based on your number of users, and enjoy features that enhance your CRM workflow to save time for more important tasks.

Get a free trial.

7. MarketSharp

Overview

MarketSharp is an all-in-one construction CRM software solution designed for contractors, remodelers, and the like.

Highlights

• Automate appointments and follow-ups to generate and convert more leads.
• Easy access to lead, customer, and job information from anywhere with the Marketsharp Mobile App.
• Streamline your project management with automated processes and workflows.
• Gain a 360-degree view of your business with customizable reporting and performance dashboards.

Pricing

Pricing starts at $199 a month for a starter plan, $299 a month for a pro plan, and $399 a month for an ultimate plan. Each plan is for one user, additional users start at an extra $40 a month.

Wrap-Up

MarkeSharp operates within the construction niche and is ideal for small- to medium-sized businesses in need of construction CRM software.

It is simple to use and offers free training and tech support as needed. Schedule a free live demo to see if it is right for you.

What Features Should You Look For In A Construction CRM System?

When you’re looking for a construction CRM system, there are certain features that you should consider.

You’ll want to make sure your chosen system is user-friendly and easy to navigate so that your team can quickly find the information they need without a headache.

Additionally, look for customer support services that will help simplify any queries or technical issues you encounter while using the software.

Another big factor to consider is integration – a good system should be able to integrate with any existing business systems that you’re business relies on.

All these features combined will provide an efficient CRM system that everyone on your team can use with ease.

How Is A CRM Used In The Construction Industry?

In the world of construction, a CRM (Customer Relationship Management) tool is an invaluable asset that helps businesses build relationships with customers and manage job progress more efficiently.

It can provide project estimates, sales leads, collaborations, and activities tracking all in one tech-savvy package.

By keeping construction projects and teams organized, a CRM can ensure rapid response times on emails and calls all while working to streamline the process of dealing with customers, contractors, and any other vital members of the team.

This ensures that important information is never lost and provides better customer satisfaction through reliable communication.

Ultimately, a CRM can help simplify the construction industry by speeding up processes, eliminating unnecessary bottlenecks, and ensuring that construction projects are completed as efficiently as possible.

Why Is Customer Relationship Management Important For Construction Businesses?

Customer relationship management is an essential part of a successful construction business as it helps businesses build strong relationships with their customers, increase customer retention and loyalty, and ultimately drive more sales.

With the right CRM tool, construction businesses can easily track customer activity for better insights into customers’ needs, allowing them to create personalized services tailored to their customer’s preferences.

Additionally, a great CRM tool simplifies data-gathering processes and allows companies to streamline their internal operations to maximize efficiency and productivity.

Having df customer interactions makes it easier for businesses to use targeted marketing strategies and detailed records to provide excellent customer service that leads to increased profits.

Can A CRM Help With Project Management?

Project management can be a difficult task, but utilizing a CRM can help make it easier.

By using a CRM to manage processes, you’ll have access to all the information related to a project in one place. This makes it possible for your team members to easily review tasks and collaborate on projects more efficiently.

Plus, with automated alerts, tasks are completed on time and goals are achieved at record speed.

Overall, utilizing a CRM allows for better organization of projects and resources—which makes reaching your objectives even simpler.

Final Thoughts

Construction CRM software is an essential tool for your business, no matter your size or niche.

With this many digital software solutions at your fingertips, there is no reason to let menial tasks slow you down.

Take advantage of CRM in your construction business and reap the rewards of a more efficient workflow from start to finish.